Self-Determination Program
​The Self Determination Program (SDP) is available to participants of Regional Centers state-wide, and information is available about the program in general on the DDS website linked below. At CIS, we offer SDP Financial Management Services in a Bill Payer model.
CIS SDP FMS supports participants with the financial and administrative responsibilities that come with SDP. We help manage individual budgets, coordinate authorizations for funding with Regional Centers, clear and pay providers based on SDP regulations, and process invoices in a timely manner so you can stay informed, organized, and focused on the services and supports that matter to you.
CIS Portals
Stay organized and connected with the CIS SDP Portals, designed to put the information and tools you need in one convenient place. Easily manage invoices and important documents, review your authorizations, keep your information up to date, and stay informed about invoice statuses. Whether you're a participant, provider, or independent facilitator, the portal helps make everyday SDP tasks simpler and more accessible. For DDS, the link below provides access to most recent Monthly Reports.
DDS
Access the most recent monthly report for participants active with CIS SDP FMS. For login information, please contact
Christine Sheppard at CIS at csheppard@communityinterfaceservices.org
​
Links and Documents
Communication
​At CIS, we pride ourselves on providing exemplary customer service, and your feedback is important to us. We welcome you to contact us by phone, email, mail, or through the secure messaging feature in our portal. We are also happy to arrange translation and interpreter services in any language at no cost to you. Simply let us know your preferred language, and we will coordinate the necessary support.
Our business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding major holidays. During business hours, we answer calls and monitor voicemail, email, and mail. We strive to respond to all messages within two business days, except in rare circumstances that may require additional time. If you have feedback or concerns about our team’s customer service or response times, please feel welcome to reach out to Kate or Christine using the contact information below. We value the opportunity to hear from you and continuously improve our service.
For additional information about our Self-Determination Program, please contact:
Email: SDP@communityinterfaceservices.org
If you have feedback or concerns about our team's customer service or response times, please feel welcome to reach out to Kate or Christine using the contact information below. We value the opportunity to hear from you and continuously improve our services.
Kate Garcia, SDP Coordinator; kgarcia@communityinterfaceservices.org
Christine Sheppard, Director; csheppard@communityinterfaceservices.org
